Survey Types

We provide a variety of surveys that could be perfect for your hospital to use! Please contact us if you want more information on what's right for you, and to get pricing information. Thanks!


HCAHPS
  • HCAHPS is a tool that can be used to survey inpatients from your hospital.
  • This survey is a standardized survey used across the nation.
  • The intent of this survey is to measure patients' perspective on hospital care.
  • This survey produces comparable data, creates incentives for hospitals to improve their quality of care, and enhances accountability & transparency.
  • Using HCAHPS is simple and easy to initiate with your patients. You provide RCCN with a list of contacts, and we will conduct the survey, and follow-up, if necessary. We will submit your data to CMS, and then provide you with the report.
If you want to read even more information, please visit this website here!



HOSPICE CAHPS
  • Hospice CAHPS is a tool to survey the caregiver of the decedent (the patient who passed away during hospice care).
  • This survey is a standardized survey used across the nation.
  • The intent of this survey is to measure and assess the experiences of the decedents and their caregivers.
  • This survey aims to produce comparable data, and creates incentives for hospices' to improve their quality of care.
  • You provide RCCN with a list of patients/caregivers, and we will conduct the survey, and follow-up, if necessary. We will submit your data to CMS, and then provide you with the report.
If you want to read even more information, please visit this website here!



HOME HEALTH CAHPS

  • HHCAHPS is a tool that can be used to survey patients using¬† Home Health Agencies.
  • This survey is a standardized survey used across the nation.
  • The intent of this survey is to measure patients' perspective on care and experiences of using Home Health Agencies.
  • This survey produces comparable data, creates incentives for the HHA to improve their quality of care, and enhances accountability & transparency.
  • Using HHCAHPS is simple and easy to initiate with your patients. You provide RCCN with a list of contacts, and we will conduct the survey, and follow-up, if necessary. We will submit your data to CMS, and then provide you with the report.
If you want to read even more information, please visit this website here!



OTHER SURVEYS
We also administer other surveys for hospitals that are just as important as the CAHPS.
  • Outpatient Surveys -¬† Even if your patients aren't staying very long, each second to them is very important.
  • Emergency Room Surveys (+ Weekend Emergency) - This can be a life-or-death moment for many people. It is important to have the absolute best care possible for your ER patients.
These surveys are available to measure patients' quality of care, and experiences while in the care of your hospital. Knowing the areas that you need to improve on will be helpful in long-term success of your hospital.