We can meet all of your Patient Satisfaction surveying needs including: clinic, outpatient, and inpatient surveys.

Objective Third Party Surveys

Our experienced researchers are skilled in collecting and reporting data. As an objective third party, We provide the information that helps you assess strengths and areas for improvement in the quality of care you provide. Patient surveys allow you to pinpoint and resolve potential problems before they become serious.

We Do The Work

Your staff has more than enough work to do, so once the survey is mailed or distributed to the patient, we do the rest. We design the surveys, supply them to you, and track the number of responses. Patients return the survey directly to us, so we take care of the return postage, data entry, analysis, and getting the reports back to you.

Comparative Information

If you want to see how you compare to other “like” facilities, we can provide network data. Accumulated from surveys administered to facilities in rural Nebraska, the network data enables you to see how the patient satisfaction levels in your facility compare to those found in other facilities similar to yours. Quarterly and annual comparison data is reported for your facility and the network.

On-time, Easy To Use Reports

Patients are surveyed continuously. Data is compiled and reports are generated at the end of each quarter, and an annual report is developed at the end of the calendar year. A variety of report formats is available. The reports are easy to read and include colored graphs and charts. Inpatient and outpatient reports are prepared separately.

Immediate Feedback On Priority Issues

In most cases, patient comments are typed and distributed monthly to hospital administrators. But if issues that might require attention are noted in the data or patient comments, Our staff will let you know right away.

Good Survey Tool At An Affordable Price

We are committed to helping maintain high quality healthcare in rural Nebraska. As part of that commitment, our surveys evaluate the satisfaction of inpatients, outpatient surgery patients, GI scope patients, and emergency room patients continuously through the year, so you can get an accurate picture of patient experiences in your facility. And the surveys are provided to you at a price you can afford. It’s part of our commitment to you.

Committed To Serve You

• Third-Party Analysis. RCCN does the work.
• On-time, easy to read quarterly and annual reports. Comparative data included for your facility and other like facilities.
• Patient satisfaction is a key variable in determining the level of care a healthcare facility provides. Regularly measuring patient satisfaction promotes high quality care.

Service costs will vary based on your needs. We will put together a program specifically for your organization. To discuss your needs and receive a customized proposal and estimate, please call us toll free at 888-917-3772 or contact us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it